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Data exchange

EIEP

We receive customer data from the retailers once a month. This data includes names, phone numbers, email address, and postal address*. If any of these change you need to notify your retailer for us be updated with the new information. We use this data for our automated phone system and for reporting power outages.

* None of this personally identifiable information is available through our public APIs and is only used internally within the Electra Group to provide the subscribed services.