Call us for help on

0800 lostpower or 0800 567 876

Electra owns and operates the electricity lines and assets in the Kapiti and Horowhenua districts


There are currently no known major outages on the network. 

Business as usual for the Electra Team

At Electra we are closely following the COVID-19 situation. We are dedicated to providing a safe and reliable supply of electricity to our consumers whilst keeping our customers and team members safe.

We continue to provide a 24hr response to faults and emergencies as well as carry out essential safety and reliability work on the network. 

If you see us out and about you are welcome to give us a wave, but please keep a 2-metre distance so that we can all stay safe.

To find out the latest news from the Electra team please follow us on Facebook, or download the mobile app

No Hot Water?

We could be load controlling your cylinder - Check live status below

Call us first on 0800 567 876

Additional information can be found here

What's Happening?   

  • Electra's Six Monthly Snapshot is now available ... read more
  • 2021 AGM Presentation ... read more
  • AMP Summary for 2021-2031 ... read more
  • Electra reduced line charges for the Kapiti & Horowhenua region by $3M ... read more
  • Trim your trees, avoid power cuts ... read more
  • Community Page - Read our latest edition
  • Planned Outages - are now viewable on our website.  Click the button under "Tell me about ..." to view them.
  • Kapiti Business Breakfast - Electra has been the long term sponsor of the business breakfasts as it recognises that successful businesses are key to successful local communities.  If you would like more information on the Electra Business Breakfasts held in Kapiti or would like to attend go to
  • Business Awards - Electra has been the proud principle sponsor of the  Electra Business Awards in Kapiti and Horowhenua for the past 25 years. If you want to know more about the awards please go to

Electra Outage Page 

We are pleased to announce the release of the new Electra Outage Viewer and Mobile App for our customers in the Horowhenua and Kapiti region.  The new systems provide more accurate outage information while remaining easy to use on any device.  Electra has many new features in the development pipeline that will be progressively rolled out in the near future.

We want to hear from you.  Please email suggestions and your experience to


Apple app store   android   You can now download the free Android and Apple mobile apps to get more outage information.  
(Data charges may apply)

Electra is pleased to provide a new way of communicating unplanned outages to our consumers.  We hope that providing a map will prove a useful alternative way for you to view and report faults.

Click here for the Outage Page


What would you like to see on our website?

We want to know what you think – tell us how we can improve our service.

Give us your feedback