Due to the high winds and severe weather conditions over night, we are aware of multiple outages across our region. If you are without power, call 0800 567 876, or report your outage through Electra’s outage page. Check out Electra’s Facebook page for more updates. Stay away from downed lines and damaged equipment and treat lines as live at all times.
Call us for help on
0800 lostpower or 0800 567 876
Network Status

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Reporting a fault
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Electra owns and operates the
electricity lines and assets in the
Kāpiti and Horowhenua districts.

Faults

If you have an interruption to supply of electricity please call 0800 LOST POWER 0800 567 876.
View outage page

No Hot Water?

We could be load controlling your cylinder - Check live status below:
Call us first on 0800 567 876
Additional information can be found here

What's Happening?

  • Electra Price Discount - Expect to see this on your account in March. For FAQs - read more
  • Electra Price Discount - If you have any questions relating to your Electra Price Discount, please go to the Electra Discount form
  • 2024-25 Financial Year in Review
  • 2025 AGM
  • Trim your trees, avoid power cuts ... read more
  • Planned Outages - are now viewable on our website. Click the button under "Tell me about ..." to view them.
  • Business Awards - Electra has been the proud principle sponsor of the Electra Business and Innovation Awards in Kāpiti and Horowhenua for over 25 years. If you want to know more about the awards, please go to www.bkh.org.nz
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You can now download the free Android and Apple mobile apps to get more outage information.
(Data charges may apply)