There are currently no known major outages on the network.
If you have interruption to supply of electricity please call 0800 LOST POWER 0800 567 876.
At Electra we are closely following the COVID-19 situation. We are dedicated to providing a safe and reliable supply of electricity to our consumers whilst keeping our customers and team members safe.
We continue to provide a 24hr response to faults and emergencies as well as carry out essential safety and reliability work on the network.
If you see us out and about you are welcome to give us a wave, but please keep a 2-metre distance so that we can all stay safe.
To find out the latest news from the Electra team please follow us on Facebook, or download the mobile app
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Call us first on 0800 567 876
Additional information can be found here
We are pleased to announce the release of the new Electra Outage Viewer and Mobile App for our customers in the Horowhenua and Kapiti region. The new systems provide more accurate outage information while remaining easy to use on any device. Electra has many new features in the development pipeline that will be progressively rolled out in the near future.
We want to hear from you. Please email suggestions and your experience to firstname.lastname@example.org
|You can now download the free Android and Apple mobile apps to get more outage information.
(Data charges may apply)
Electra is pleased to provide a new way of communicating unplanned outages to our consumers. We hope that providing a map will prove a useful alternative way for you to view and report faults.
We want to know what you think – tell us how we can improve our service.