Call us for help on

0800 lostpower or 0800 567 876

Electra owns and operates the electricity lines and assets in the Kapiti and Horowhenua districts

Faults

There are currently no known major outages on the network.

If you have interruption to supply of electricity please call 0800 LOST POWER 0800 567 876.

view outage page >

No Hot Water?

Call us first on 0800 567 876

What's Happening?

 If you want to know what Electra is up to have a look at our Quarterly Update.  This gives you information on projects being carried out on the network and an update on what is happening with the Electra Group.

Electra Outage Page 

We are pleased to announce the release of the new Electra Outage Viewer and Mobile App for our customers in the Horowhenua and Kapiti region.  The new systems provide more accurate outage information while remaining easy to use on any device.  Electra has many new features in the development pipeline that will be progressively rolled out into 2018.

We want to hear from you.  Please email suggestions and your experience to feedback@electra.co.nz

 

Apple app store   android   You can now download the free Android and Apple mobile apps to get more outage information.  
(Data charges may apply)


Electra is pleased to provide a new way of communicating unplanned outages to our consumers.  We hope that providing a map will prove a useful alternative way for you to view and report faults.   click here for the Outage Page

 

What would you like to see on our website?

We want to know what you think – tell us how we can improve our service.

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