Call us for help on

0800 lostpower or 0800 567 876

Network Status

Tell me about…

Reporting a Fault Major Projects Being Storm Ready Tree Trimming Distributed Generation (Solar) Requesting Service EV's Planned Outages

Electra owns and operates the electricity lines and assets in the Kapiti and Horowhenua districts

Faults

There are currently no known major outages on the network.

 Check here for planned outages in your area >

If you have interruption to supply of electricity please call 0800 LOST POWER 0800 567 876.

 view outage page >

No Hot Water?

Call us first on 0800 567 876

What's Happening? 

 If you want to know what Electra is up to have a look at our Quarterly Update.  This gives you information on projects being carried out on the network and an update on what is happening with the Electra Group. 

  • Planned Outages - are now viewable on our website.  Click the button under "Tell me about ..." to view them.
  • 2018 Electra Sales Discount:  All consumers connected to the Electra Network as at 31 January 2018 will be eligible for the Sales Discount. Electra will be processing the annual Sales Discount for 2018 in February 2018 and the Discount will be distributed via your Electricity Retailer.  Keep an eye out – you should see this credit on your March 2018 electricity bill.
  • Quarterly Update - Read our latest edition
  • Kapiti Business Breakfast - Electra has been the long term sponsor of the business breakfasts as it recognises that successful businesses are key to successful local communities.  If you would like more information on the Electra Business Breakfasts held in Kapiti or would like to attend go to  http://kapitibusinessprojects.co.nz/ELECTRA+BREAKFAST?src=nav
  • Business Awards - Electra has been the proud principle sponsor of the  Electra Business Awards in Kapiti and Horowhenua for the past 23 years. If you want to know more about the awards please go to www.bkh.org.nz
  • Community Page - Read our latest edition

Electra Outage Page 

We are pleased to announce the release of the new Electra Outage Viewer and Mobile App for our customers in the Horowhenua and Kapiti region.  The new systems provide more accurate outage information while remaining easy to use on any device.  Electra has many new features in the development pipeline that will be progressively rolled out into 2018.

We want to hear from you.  Please email suggestions and your experience to feedback@electra.co.nz

 

Apple app store   android   You can now download the free Android and Apple mobile apps to get more outage information.  
(Data charges may apply)


Electra is pleased to provide a new way of communicating unplanned outages to our consumers.  We hope that providing a map will prove a useful alternative way for you to view and report faults.   click here for the Outage Page

 

What would you like to see on our website?

We want to know what you think – tell us how we can improve our service.

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