Sorry, electricity line charges are going up…
…but you could still save on your total power bill, take 3 easy steps.
$6M Electra Discount out now
…look for it on your power bill from March. If you were connected to the Electra Network as at 31 January 2022 you'll be eligible.
Save on power now…
Download our free guide, follow easy ways to save, and reduce your power bill. Easy.
Electra owns and operates the
electricity lines and assets in the
Kāpiti and Horowhenua districts.
Faults
Outages
There are currently no known major outages on the network
Business as usual for the Electra Team
Electra provides an essential service and are committed to providing a safe and reliable electricity supply.
You'll see us wearing personal protection equipment (PPE) such as face masks. If we need to enter your property to test the electricity line we will make contact with you first over the phone or from a distance in excess of 2M if we were unable to contact you prior. Please let our team know if you are isolating due to COVID-19.
When we enter your house please help us maintain at least 2M from your family members. If it is not possible to maintain the 2M distance we will be unable to restore electricity supply until it is possible to achieve the social distancing requirement.
Our priority remains the safety of customers and our employees.
If you have any concerns please call us on 0800 353 2872.
You'll see us wearing personal protection equipment (PPE) such as face masks. If we need to enter your property to test the electricity line we will make contact with you first over the phone or from a distance in excess of 2M if we were unable to contact you prior. Please let our team know if you are isolating due to COVID-19.
When we enter your house please help us maintain at least 2M from your family members. If it is not possible to maintain the 2M distance we will be unable to restore electricity supply until it is possible to achieve the social distancing requirement.
Our priority remains the safety of customers and our employees.
If you have any concerns please call us on 0800 353 2872.
No Hot Water?
We could be load controlling your cylinder - Check live status below:
What's Happening?
- AMP Summary 2022-2032 ... read more
- Electra Price Discount - Expect to see this on your account in March. For FAQs - Read more
- Community Page - Read our latest edition
- Electra's Six Monthly Snapshot is now available ... read more
- 2021 AGM Presentation ... read more
- Electra reduced line charges for the Kapiti & Horowhenua region by $3M ... read more
- Trim your trees, avoid power cuts ... read more
- Planned Outages - are now viewable on our website. Click the button under "Tell me about ..." to view them.
- Kapiti Business Breakfast - Electra has been the long term sponsor of the business breakfasts as it recognises that successful businesses are key to successful local communities. If you would like more information on the Electra Business Breakfasts held in Kapiti or would like to attend go to read more
- Business Awards - Electra has been the proud principle sponsor of the Electra Business Awards in Kapiti and Horowhenua for over 25 years. If you want to know more about the awards please go to www.bkh.org.nz
Electra Outage Page
We are pleased to announce the release of the new Electra Outage Viewer and Mobile App for our customers in the Horowhenua and Kāpiti region.
The new systems provide more accurate outage information while remaining easy to use on any device. Electra has many new features in the development pipeline that will be progressively rolled out in the near future.
We want to hear from you. Please email suggestions and your experience to feedback@electra.co.nz
We want to hear from you. Please email suggestions and your experience to feedback@electra.co.nz
Electra is pleased to provide a new way of communicating unplanned outages to our consumers. We hope that providing a map will prove a useful alternative way for you to view and report faults.
You can now download the free Android and Apple mobile apps to get more outage information.
(Data charges may apply)
