Call us for help on

0800 lostpower or 0800 567 876

Electra owns and operates the electricity lines and assets in the Kapiti and Horowhenua district


Unplanned Outages

Are there any unplanned outages on the network?

No Hot Water?

Call us first on 0800 567 876

Electra Sales Discount

Electra delivers $8.6 million Sales Discount read more>

If you have changed electricity retailer (switched) or moved within the Kapiti Horowhenua region during the past twelve months, please call 0800 Electra (0800 353 2872) to make sure you have received your full entitlement of sales discount.  Please ensure you have your ICP# available when you call us.

Electra Outage Page   

Apple app store android You can now download the free Android and Apple mobile apps to get more outage information.  
(Data charges may apply)

Electra is pleased to provide a new way of communicating unplanned outages to our consumers.  We hope that providing a map will prove a useful alternative way for you to view and report faults.   click here for the Outage Page

Your feedback is welcomed by emailing   DO NOT use this email for urgent enquiries or to report a fault.

Electra Business Awards

Electra has been the proud principle sponsor of the Electra Business Awards in Kapiti and Horowhenua for the past 21 years. If you want to know more about the awards please go to

Electra Business Breakfast Kapiti

Electra has been the long term sponsor of the business breakfasts as it recognises that successful businesses are key to successful local communities.  If you would like more information on the Electra Business Breakfasts held in Kapiti or would like to attend go to




Latest News and Events

Caring for Our Community - June Edition

- Health Shuttle Service
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Caring for Our Community - May Edition

- New Zealand Radio Reading Service
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Caring for Our Community - April Edition

- More than making music
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