Electra owns and operates the
electricity lines and assets in the
Kapiti and Horowhenua districts.
Faults
Tuesday 21/9/2021 8.25am:
We are currently working on resolving an issue with Streetlight's that have not turned off this morning in the Horowhenua region. Updates to follow
If you have an interruption to supply of electricity please call 0800 LOST POWER 0800 567 876.
Tuesday 21.9.21 3.30pm:
Electra is continuing to investigate an issue with the streetlights remaining on within Horowhenua.
Business as usual for the Electra Team
At Electra we are closely following the COVID-19 situation. We are dedicated to providing a safe and reliable supply of electricity to our consumers whilst keeping our customers and team members safe.
We continue to provide a 24hr response to faults and emergencies as well as carry out essential safety and reliability work on the network.
If you see us out and about you are welcome to give us a wave, but please keep a 2-metre distance so that we can all stay safe. To find out the latest news from the Electra team please follow us on Facebook, or download the mobile app
We continue to provide a 24hr response to faults and emergencies as well as carry out essential safety and reliability work on the network.
If you see us out and about you are welcome to give us a wave, but please keep a 2-metre distance so that we can all stay safe. To find out the latest news from the Electra team please follow us on Facebook, or download the mobile app
No Hot Water?
We could be load controlling your cylinder - Check live status below:
What's Happening?
- 2021 AGM Presentation ... read more
- AMP Summary for 2021-2031 ... read more
- 2021 Electra Sales Discount - for more information go the FAQs ... read more
- Lower your power bill? Sweet! In April we reduced our line charges for most customers. That means $3 million is going back into our community through cheaper power! Seen a reduction on your power bill? Go to https://moneyforjam.electra.co.nz to check you’re on the right plan to qualify. Interested or Learn More read more
- Electra reduced line charges for the Kapiti & Horowhenua region by $3M ... read more
- Trim your trees, avoid power cuts ... read more
- Community Page - Read our latest edition
- Planned Outages - are now viewable on our website. Click the button under "Tell me about ..." to view them.
- Kapiti Business Breakfast - Electra has been the long term sponsor of the business breakfasts as it recognises that successful businesses are key to successful local communities. If you would like more information on the Electra Business Breakfasts held in Kapiti or would like to attend go to read more
- Business Awards - Electra has been the proud principle sponsor of the Electra Business Awards in Kapiti and Horowhenua for the past 25 years. If you want to know more about the awards please go to www.bkh.org.nz
Electra Outage Page
We are pleased to announce the release of the new Electra Outage Viewer and Mobile App for our customers in the Horowhenua and Kapiti region.
The new systems provide more accurate outage information while remaining easy to use on any device. Electra has many new features in the development pipeline that will be progressively rolled out in the near future.
We want to hear from you. Please email suggestions and your experience to feedback@electra.co.nz
We want to hear from you. Please email suggestions and your experience to feedback@electra.co.nz
Electra is pleased to provide a new way of communicating unplanned outages to our consumers. We hope that providing a map will prove a useful alternative way for you to view and report faults.
You can now download the free Android and Apple mobile apps to get more outage information.
(Data charges may apply)